Lucknow Press
In early 2018, WhatsApp launched a new app, WhatsApp Business. This proved to be very beneficial for small businesses. With the help of this app, shopkeepers and companies can easily communicate with their customers and keep their records. In this app, shopkeepers can create their business profile, respond to customers quickly, and do much more.
Special feature
Now there is news that WhatsApp is going to bring another new feature which will help the business people more. According to the report of WABetaInfo, WhatsApp is testing a feature through which businesses will be able to write notes in the contacts of their customers. This will make it easier for shopkeepers to remember important information about the customers and they will be able to communicate with them in a better way.
How will this feature work
This new feature is very helpful for businesses. Now they will be able to write important information about their customers directly in the WhatsApp Business app. For example, what a customer has purchased, how was the previous conversation, or any other important detail – all this can now be written in notes. This feature is very easy to use. All you have to do is click on the customer’s name and then select the option “Add Notes”. After this you can write whatever information you want to keep about the customer.
t is worth noting that this new feature is not for common WhatsApp users. It is only for businesses using the WhatsApp Business app. This feature will be very useful for shopkeepers and companies who have a lot of customers and need to find customer information quickly. According to a report by WA Beta Info, this new feature has come in the WhatsApp beta for Android 2.24.15.6 update. This update is available on the Google Play Store. In this update, it was revealed that WhatsApp is bringing a new feature for business through which notes can be added to contacts.
According to the information provided by WABetaInfo, a new feature has been rolled out for some testers using the WhatsApp Business app. This feature will help businesses to better manage their customer information. Now shopkeepers and companies will be able to write down important information about their customers, which will make it easier for them to find the information later.
